Flow Yoga Studio Privacy Policy

At Flow Yoga Studio, we are committed to protecting your privacy. This policy details how we collect, use, and safeguard your personal information when you visit our website, register for classes, or interact with our services. Your trust is paramount to us.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

Personal Identifiable Information (PII): Such as your name, email address, phone number, and postal address when you register for an account, sign up for a newsletter, or book a class.
Payment Information: When you make a purchase, we collect necessary payment details (e.g., credit card number, billing address). Please note that we do not store full credit card numbers on our servers; this is handled securely by our third-party payment processors.
Health Information: For certain classes or workshops, we may ask about relevant health conditions or injuries to ensure your safety and provide appropriate modifications. This information is treated with the utmost confidentiality.
Usage Data: We automatically collect information on how you access and use our services, including your IP address, browser type, device information, pages visited, and time spent on those pages. This helps us understand user behavior and improve our website.

How We Use Your Information

Your information is used for several key purposes, all aimed at enhancing your experience with Flow Yoga Studio:

To provide and maintain our services, including class bookings, account management, and customer support.
To process transactions and send you related information, including purchase confirmations and invoices.
To communicate with you about classes, workshops, promotions, and important updates, provided you have opted in to receive such communications.
To personalize your experience and offer content and services tailored to your interests.
To monitor and analyze usage and trends to improve our website and services.
To detect, prevent, and address technical issues or fraudulent activities.
To comply with legal obligations and enforce our terms and conditions.

A serene image of a yoga studio with soft lighting and a few yoga mats, symbolizing privacy and tranquility

Data Security

The security of your data is incredibly important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use Secure Socket Layer (SSL) technology to encrypt all sensitive information transmitted over the internet.
Our website and databases are regularly scanned for vulnerabilities and malware.
Access to your personal data is restricted to authorized personnel only, who are trained in data protection best practices.
We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Sharing Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your consent, except in the following limited circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, email marketing platforms, website analytics providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Your Rights and Choices

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if any data is inaccurate or incomplete. You can typically review and update your account information by logging into your student portal. For any data not accessible through your portal, please contact us directly.

Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service if desired.

Deletion of Data

You may request the deletion of your personal data, subject to certain legal obligations we may have to retain some information. Please contact us to initiate a data deletion request.

Opt-Out of Communications

If you no longer wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe link in our emails or by contacting us directly. Please note that you may still receive essential service-related communications.

To exercise any of these rights, or if you have questions about our Privacy Policy, please contact us at:

[email protected]

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last updated: